PeerVantage™Bad weekend? You, or everyone?
Real-time peer benchmarking that has simply never existed in this industry, inside every module. A slow Saturday finally has context, and so does your safety record.
How it works
- 1
Your systems feed your numbers
Check-ins, revenue, sentiment, first aid, inspections and walks flow in from the tools you already run.
- 2
The industry's range assembles around them
Anonymised and aggregated across contributing walls, matched to centres like yours.
- 3
You see where you stand, and what to do next
Not a spreadsheet once a year: live context inside every module, with the next move attached.
Context on the numbers that matter
Every chart answers four questions at once: how you're doing, how that compares, where you sit between the industry's quiet end and busy end, and which way you're heading.
Check-ins per customer-facing hour
last 4 weeks · vs 23 walls like yours
First aid per 10,000 check-ins
last 12 months · vs 23 walls like yours
Customer satisfaction, last 7 days
Smile Score kiosk · share of taps · vs 23 walls
You average 3.4 of 4 this week; the industry sits at 3.2.
Figures illustrative.
Benchmark the correlation, not just the number
Any system can chart one number against an average. The interesting part is two of your numbers moving together, and how that pattern compares with everyone else's. This is where more data becomes better decisions, not more dashboards.
🎧 Music tempo and Smile Score
Saturday afternoons · kiosk score by playlist bpm
Your kiosk scores 0.3 higher when the playlist sits at 115 to 130 bpm. The industry peaks in the same band.
☔ Weather and cafe spend
Spend per head · last 90 days · weather matched
Rain lifts your cafe spend per head by 22%; the typical wall sees 14%. Worth staffing the machine for.
🤒 Sickness and hours worked
Sick hours per 1,000 worked · last quarter
64% of your sick hours sit with staff in your top 20% for schedule intensity. That points at the schedule, not the flu.
Figures illustrative. Correlations only ever leave your wall as anonymised aggregates, k of five or nothing.
Nobody ever sees anybody's numbers.
Benchmarks are aggregated and anonymised, and never shown at all unless at least five walls contribute. You see the industry, never a competitor. Your data stays yours, full stop.
Why we're building this
One wall doing well is good. Every wall knowing where it really stands, what safe looks like, what busy looks like, what better looks like, lifts the whole industry at once. That's the point of PeerVantage. Your numbers help every wall; every wall's numbers help you.
In every module
Ask Cam
He's on every page of PeerVantage.
Not more numbers. A briefing.
The point of all this is not another dashboard to check. It's a morning read that reads itself: verdicts first, progress on your goals, and the turbulence ahead flagged while there's still time to do something about it. Refreshed every day.
Weekend check-ins finished in the upper half of the pack. Third weekend climbing. Whatever Saturday is doing, keep doing it.
First aid sits at 6.3 per 10,000 check-ins, below the typical wall. The Tuesday evening drift has stopped since the circuit reset.
Front-of-house is running leaner than most at 7.2 check-ins per customer-facing hour worked. Watch Saturday lunchtimes; the queue comments track it.
Summer goal · 92,000 check-ins
▲ 8 days ahead of paceThe next six weeks
The band is the likely range, the flag is the turbulence you can see coming. Last September the industry gave up 12% of its visits; your bookings currently cover 4 points of it.
Benchmarking, answered
Know where you really stand.
Live peer context inside every module, with nobody's numbers on show.