PeerVantage™PeerVantage Core: the beating heart of your centre.
A complete product on its own: your team's day, your customers' voice, a unified inbox for every channel and your numbers in one place. And every bolt-on stands on its shoulders.
A day at your wall with Core.
Three moments, one system keeping up.
07:58
Team responsibilities
Routines and tasks surface with names on them, and get ticked off as the day runs. Nothing slips quietly.
14:20
Communication
Customers in the unified inbox, the team on its own board, and an AI draft waiting wherever a reply is due.
21:40
A great day
Rock Stars celebrates the team, and the day's numbers land already benchmarked against the industry.
⭐ ROCK STARS · TODAY
TODAY'S NUMBERS · vs this day last week
Go you. 🎉
Everything inside Core
All of it shipped, all of it talking to the rest.
Control Centre
The day's tasks with names on them, surfacing at the right times, on the right days. Nothing slips quietly.
Unified inbox
Instagram, Facebook, website, email and the assistant in one place, waiting-longest first.
Smile Score kiosk
A tap on the way out becomes real intelligence, with an email so customers hear back when it's fixed.
Rock Stars
Great work gets seen, scored and celebrated, because a motivated team is the whole game.
KPI dashboards & correlations
Check-ins, revenue, sentiment and staffing, correlated in real time with zero effort.
Events calendar
Comps, courses and holidays feed the forecasts and the insights.
Music
Spotify wired in, so you finally know what the playlist does to the mood.
Weather
Every number gets weather context, from check-ins to milkshake sales.
Polls
Ask the room and count the hands, straight from the kiosk.
Weekly AI predictions & advice
Next week before it happens, with advice so you're ready rather than reacting.
Heatmaps & catchment
Where your members actually come from, down to the postcode district.
The unified inbox, in full.
Instagram, Facebook, website chat, email, kiosk comments and your AI front desk's handovers, in one queue that always knows who has waited longest. Three honest buckets: Open, Later, Done. Nothing else to file.
- AI drafts every reply in your voice; automate the routine ones or approve each, the control is a dial, not a switch
- Snooze to Later and the thread wakes itself the moment the customer replies
- Focus mode deals you one conversation at a time, oldest first, until the queue is clear
- “Waiting 2h” chips keep due and overdue obvious at a glance
- Team notes live inside the thread, so the next person has the whole story
- One click hands any conversation from the AI to a human, and back
Alongside it sits the team comms board, so staff chatter has a home that isn't a customer's thread.
The Smile Score kiosk, wired into everything.
Four faces by the door, then the detail customers volunteer on their way past: what made the session (staff interactions, music, whatever you choose to ask about), a poll when you have a question, the temperature slider, and an optional email for a reply or your newsletter.
Because the kiosk lives inside Core, every tap is correlated automatically with:
And every one of those reads comes benchmarked: your satisfaction against walls like yours for the same day, week or month, plus your trajectory, so you know whether you're getting better or just having a good week.
How was today?
One tap on the way out. That's the whole ask.
Brilliant. What made it?
Your topics, set by you. These are Boulder Shack's.
Quick one: what holds should we get next?
Polls ride along whenever you have a question.
How's the temperature today?
Slide it, tap done.
Want us to get back to you?
Optional, always. A tap alone is plenty.
Thanks. See you on the wall.
The comment lands in your unified inbox; the numbers land in tonight's picture.
This week at a glance
▲ pulling aheadMeet Cam. He's already read the numbers.
Cam is the staff-side assistant on every page of PeerVantage. Ask him anything about your centre and he answers with the figure, the source and the next move. He asks before he acts, and he can only reach the modules your plan includes.
Try him. This one runs on a fixed slice of demo data.
Cam
Connected to Redpoint, Deputy, Xero
Cam comes with Core.
Benchmarked from day one.
Check-ins, revenue and customer sentiment come benchmarked against the anonymised industry inside Core itself. A slow Saturday finally has context.
See how benchmarking worksWeekend check-ins
vs industry · illustrative
Smile Score
vs industry · illustrative
Core pricing
£49 /month
unlimited staff · VAT included
Core replaces
- A feedback toolabout £29 a month
- A social inbox tool£20 to £50 a month
- A task board£0 to £10 a month
- Analytics dashboardshours of someone's month
Prices checked July 2026. Public list prices, rounded; always confirm with the provider.
Core, answered
Start with Core. Everything stands on it.
Complete on its own, and ready for whichever bolt-on your wall needs next.